Our Guests


How to Receive Our Services:

No call is necessary or desired!  We are located at 1006 Second Street SW, Cedar Rapids, IA 52404. Our operating hours are Tuesday- Friday 10:00am- 4:00pm.  New guests are asked to bring themselves, a government picture ID with address which is required (exceptions made for homeless individuals, and anyone with a rational reason for not having one) to register in our database.  These are the first steps to be taken to access our services; if you call looking for help you will be asked to first come to the mission and register as our guest.   Guests are welcome to our shower facilities if they are homeless or experiencing utility outages.  All registered guests are welcome to receive  food from our pantry, shop in our free clothing closet, and requesting an appointment for counseling services.  Requests for receiving homeless prevention services (rent assistance, utility assistance, etc.) begins with our receiving written documentation (ie. lease, utility bills, pharmacy or medical bills, eviction notices, and utility shut off notices, etc.) and a meeting with our executive assistant; then you will be given an appointment to meet with the Executive Director.  Financial assistance is dependent on need, and funds being available in the budget through donations received from churches, individuals, and businesses in the community.

To know if you or a family member qualifies for what CrossRoads Missions has to offer, please refer to the Emergency Food Assistance Guidelines chart below prior to arriving at CrossRoads Mission.  If you meet or fall below the income guidelines, you are welcome to come in and register as our guest.  Any kind of government assistance like SNAPS, WIC, General Assistance, child support, or disability income are counted as income.  If you are seeking homeless prevention assistance you will be asked to list your monthly bills you pay each month, or every other month in the case of water bills; and be able to provide documentation.

Emergency Food Assistance Guidelines


Household size Yearly Income Gross Monthly Gross Weekly
1 $18,684 $1,557 $389
2 $25,176 $2,098 $525
3 $31,680 $2,640 $660
4 $38,172 $3,181 $795
5 $44,664 $3,722 $931
6 $51,168 $4,264 $1,066
7 $57,660 $4,805 $1,201
8 $64,152 $5,346 $1,337

This income guidelines chart represents 185% of the federal poverty level.